Student Health Center

Students experiencing any respiratory symptoms (fever/chill, cough, congestion, sore throat, any aches, fatigue, nausea, vomiting, diarrhea and /or loss of taste or smell) no matter how mild, should notify Student Health Center at 216.397.4349 for guidance. They should wear a mask and distance themselves from others, until testing is complete.  

Any questions regarding a respiratory virus, please call the Student Health Center.

John Carroll University Student Health Center is committed to protecting and promoting the health, wellness and safety of our campus community. In response to many respiratory viruses, including COVID-19, Influenza and RSV, the Student Health Center is accepting walk-ins and scheduled appointments for in-person nurse and physician visits. It is important that we follow the guidelines established by the CDC and the State of Ohio including the Cuyahoga County Board of Health.  We support frequent hand washing and optional face masking when visiting the health center. If you have any questions or concerns, we are accessible by phone at 216.397.4349 or by email studenthealthcenter@jcu.edu.

Student Respiratory Virus Response Policy and Procedures click here.

Does the Health Center offer any transportation services to facilities located off campus?

The Student Health Center has a medical van available to transport students to medical appointments, free of charge, within a five mile radius of our University. The hours of transport are Monday through Friday 9 a.m. to 5 p.m. To schedule transportation please call 216.397.4349.

How are emergencies handled?

A rescue squad is available for victims of major accidents or life threatening emergencies (dial 911). The ambulance will usually transport you to the emergency room of the nearest hospital. You are reminded that an emergency room is NOT to be used as a doctor’s office. If you are unsure about what to do, contact the Health Center for advice and counsel. If the Health Center is closed, contact JCU EMS (through the JCU PD, 216.397.1234) or your R.A.

Does the Health Center provide class excuses?

Individual faculty members determine attendance policies. When you must be absent from class for medical reasons, it is your responsibility to inform your faculty members. Upon request, the Health Center will give a written note, validating the date you were seen in our clinic. This is not an excuse for missing class. This policy is in accordance with the HIPAA guidelines, which protects the privacy rights of each student.

If you are hospitalized or ill, or will miss several days of class, please contact the Student Health Center, the Office of Academic Advising or the Boler College Dean's Office, and they will guide you in ways to communicate the absence with your faculty. After you are released from the hospital, you will be asked to provide medical documentation.

Student Health Form Required to be completed by all students (undergraduate and graduate) prior to entering the University. The online forms includes emergency phone numbers and insurance information, medical history, an immunization record and a TB screening questionnaire. Students under the age of 18 (at the time of form completion) must print out the form, and have their parent or guardian sign the forms prior to submitting online.

Video Guide Please refer to our video guide to learn how to submit mandatory health information. We also provide a version of this guide with French subtitles. If you need additional assistance, please contact the Student Health Center.

Medical Exemption Form In order to request a medical exemption for the required vaccination, please complete the form and return in to the Student Health Center either in person or via email at studenthealthcenter@jcu.edu. 

Non-Medical Exemption Form In order to request a non-medical exemption for the required vaccination, please complete the form and return in to the Student Health Center either in person or via email at studenthealthcenter@jcu.edu. 

Authorization for Release of Confidential Information In order to release or request any personal medical information, you must complete an authorization form.